WICKTIDE
Help & support
How can we help?
Report a problem
Never include passwords, API secrets or sensitive personal information.
Contact support
dev@tradeecho.io
Include your account email and a short description. Never send passwords or API secrets.
Quick help
Account & profile
Update your profile in Settings. For sign-in or account deletion, contact support.
Subscription
Manage or restore your subscription in Settings. Apple purchases are managed through your Apple ID.
Exchange connection
Check your API permissions and reconnect in Settings. Never share your API secret.
Notifications
Enable notifications in both WickTide Settings and your device settings.
Security
If your exchange connection is compromised, revoke the API key on your exchange and contact support.